PLEASE BE AWARE OF THIS POLICY BECAUSE I DO NOT GIVE REFUNDS.
All orders over $100 require an ID to start processing.
AFTER YOU ORDER YOU ARE REQUIRED TO SEND US VIA EMAIL(ABBY@SLAYANDDRIPP.COM) YOUR ID OR YOU WILL NOT BE SHIPPED TILL WE RECEIVE VERFICATION.
*Your information will not be shared ! This is to help prevent fraudulent activity & ensure your are the correct person ordering slay and drip products.
How long is processing, shipping, and handling?
Sales can extend processing times an extra 3 business days depending on an influx of orders.
Due to COVID shipment can be delayed . Shipment is usually 3 days but since FedEx|DHL|UPS is delaying items your item can be delays up to 2 weeks .processing is 1-5days but shipment is 3-5 business days without delays . Unless ordered from “ bundles on hand “ those items ships same day and receive to you 1-3 days.WEEKENDS AND HOLIDAYS ARE NOT BUSINESS DAYS DO NOT INVLUDES A WEEKEND / HOLIDAY IN PROCESSING OR SHIPPING TIMES !
- Processing 1-5 business days & shipping takes up to 3-5 business days not including the day you ordered sometimes sooner. This process can take up to about 1 week unless states otherwise.
- All hair is preordered! Once your order is ready to ship, you will receive a tracking email. After receiving the tracking email, tracking activity will become available after 24 hours.
Can I make changes to my order?
- Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.
when Should I receive my order ?
• processing is up to 8 days for items on sale and 5 days for non sale items . After the 8 full days for processing that's when you will receive tracking unless an delayed happened. Than it will shipped and received to you in 3-5 business days . Processing/shipping days include Monday - Friday only. Doesn't include weekends/holidays.
Are samples of the hair available?
- No, we don't offer hair samples.
Do you offer refunds on this hair?
- All sales are FINAL and there are no refunds or exchanges.
- Once packages are dropped off at post office, we no longer have control, please contact USPS Or the carrier that was sent to you for further details once you receive tracking number.
- - please be Aware if your shipping and billing address doesn’t match your order will be refunded and cancelled out !
- Example 1 : your name is Jenny and you paid with a card under the name Fred you will get refunded
- Example 2: you live in California and your bill address is Florida you will get refunded